Returns can be requested within 30 days of delivery. Please email [email protected] with your order number and item(s) you’d like to return. Returns must be approved before sending items back.

Return shipping is paid by the party responsible: if the return is not due to our error, you cover return shipping; if we shipped the wrong item or it arrived damaged/defective, we’ll provide a reasonable return solution.

We recommend using the original packaging or equally protective packaging. If a returned item is damaged during return transit due to packaging, it will not be eligible for a refund.

Once we receive and inspect your return, refunds are processed within 7 business days to the original payment method.

We offer worldwide shipping where carrier service is available. Shipping availability for your location will be confirmed at checkout.

Shipping fees and free shipping eligibility depend on your order subtotal, excluding any taxes, duties, or discounts, and your delivery address. Final costs are shown at checkout before payment.

• North America: USD 4.99 shipping fee for orders under USD 79.00; free shipping for orders of USD 79.00 or more.
• Europe: USD 14.99 shipping fee for orders under USD 149.00; free shipping for orders of USD 149.00 or more.
• Other Regions: USD 19.99 shipping fee for orders under USD 199.00; free shipping for orders of USD 199.00 or more.

Orders are typically processed and dispatched within 1–2 business days, excluding weekends and public holidays.

Estimated delivery times after shipment are approximately 7–14 business days for North America, 8–16 business days for Europe, and 10–20 business days for other regions.

Once your order ships, you will receive a shipment confirmation email with tracking information. Tracking updates may take time to appear after the package is scanned by the carrier.

We may use different carriers depending on the delivery region, package size, destination, and available logistics services. Common carriers may include USPS, UPS, FedEx, DHL, Canada Post, Royal Mail, La Poste, Deutsche Post, Australia Post, Japan Post, local postal services, and other regional or international courier partners.

Taxes, VAT, import duties, customs fees, or other local clearance fees may vary depending on your delivery address and local regulations. If such charges apply and are not collected at checkout, they are generally the customer’s responsibility.

All prices and transactions on our website are settled in United States Dollars (USD). If your payment method uses another currency, your bank, card issuer, or payment provider may apply currency conversion rates or additional fees.